FREQUENTLY ASKED QUESTIONS
What is an eBook?
An eBook is an electronic book, or a digital version of a print book. eBooks are available as Electronic Publication (ePUB), mobi (used typically with Amazon Kindles) and Encapsulated Portable Document (ePDF) formats. These formats can be read on desktop computers, laptops, tablet readers, and many mobile devices.
What is an ePUB?
Electronic Publication (ePUB) is a standard eBook format, which makes it possible to customise font, text, and alter the size of images on desktop monitors, tablets and devices with smaller screens such as a smartphone.
ePub is suited for the following devices: iPad, iPad Mini, iPhone, Nexus, Samsung Galaxy, Sony, etc. This format is open source and can be used by most tablets and smartphones.
A Day In God’s Will books are currently only available for purchase in EPUB, PDF and MOBI.
All formats can be used and read universally on various digital devices, making it ideal for mobile use.
Additional formats are currently being developed and will be available in the future.
What payment methods do you accept?
Payments are made prior to download via PayPal.
How do I access my purchase once completed?
We will send you an eBook download link to your email address once your order has been placed and verified. Download links are also saved in your account on our website. Login to your account with your email address and password and navigate to My Orders.
Please note: download links can only be used by one user, for a maximum of four times.
If you receive an error message instead of a download link please contact email@example.com.
The link to the download sent via email remains valid for 72 hours. This means that after 72 hours you will no longer be able to download it again. The link will expire. So we advise to download your eBook as soon as you receive the email.
Individual eBook files can be extremely large, many of them well over 50 MB. Please make sure you have the necessary capacities for the download.
Can I get a refund for an eBook?
Unfortunately we cannot exchange or refund eBooks bought from our website. Please see our Returns Policy.
Please contact firstname.lastname@example.org if you have any problems downloading your eBooks.
Note: Unlike print books eBooks are subject to VAT. The prices on our website include VAT
Digital Rights Management
All the eBooks on our website are EPUB files secured with DRM (Digital Rights Management). DRM is used to limit the ability to copy eBooks and ties your purchased eBooks to the Adobe ID you are using on the computer you download to.
The use of eBooks is exclusively limited to personal use. If the customer downloads an eBook as a PDF file, they may save it on a digital device that they personally and exclusively use, i.e., may store a digital copy there. Other types of use, especially commercial use, on the part of the customer are prohibited. As such, it is expressly forbidden to create additional copies of an eBook or any ePurchase from A Day In God’s Will, especially for digital devices or in digital media to which other people or companies have access; to edit or rework an eBook or epurchase and publish or sell the result; to forward, rent or otherwise distribute the eBook or eProduct to third parties; to make it publicly available; or to send it to third parties. This is equally valid for use in intra- and extranets.
Terms and Conditions
Our general Terms and Conditions apply.